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24/7 SUPPORT

Monitoring functioning and productivity of the programmatic and vehicle providing in the mode 24/7. The team of support will fix the threat hovering server, critical reduction of memory size or excessive load of system and will quickly fix a problem. Monitoring Application Diagnostics server Manage Connections and Remote Access Logging system events Backup and Restore

 


Application Support

We offer support of 1, 2 and 3 levels for the applications developed by Re-Bit or strange vendor. Services of Re-Bit include:

  • Detection
  • Diagnostics
  • Analysis and removal of problems
  • Providing workarounds and immediate removal of problems
  • Setting of updating
  • Packet delivery of new functions
  • The audit of safety
  • The planned installation of updatings of security systems,
  • Moving away of spy programs,
  • Support of antivirus software,
  • Protecting from a spam
  • Safety of information networks.
  • Improve application performance

 

 

 

For the improvement of work of application a command Itransition will make alteration in a code, migrates and will extend functionality of application or system in accordance with the necessities of business of customer.

  • Support of application of  third persons
  • Control transfer
  • Full transfer of knowledge from the current IT team to the Re-Bit team
  • Audit of architecture and code
  • Audit of the accompanying documentation
  • Testing of functionality and productivity
  • Trouble shooting
  • Operative correction of faults
  • Performance Optimization
  • Restoring Documents
  • Planning for change
  • Maintenance and support
  • Technical support online
  • Updating of systems according to the plan, and also on demand
  • Finding out problems and elimination of the reasons
  • Backup and restoration

 

 

With the company of Rebit, your business will work 24 hours